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Firstly, because they could still do something for Russia Phone Number customers, but it was also good for the mutual atmosphere in the workplace. And it was also a great way to get to know your customers even better. What was ordered during that period, what kind of Russia Phone Number people are they, what makes them happy? It never hurts to take a good look at who we Russia Phone Number are all doing it for now.” Keep communicating A lot was communicated and shared with the employees in those first uncertain times and afterwards. That was also important, says Lulofs: “We communicated a lot and often, with all teams, in all countries. Through videos, social posts and other channels.

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We stayed in constant contact and shared highs and Russia Phone Number lows with each other. Raymond checked in with everyone weekly via a vlog or short email. Always with a joke, because we like a positive vibe.” Hold on to that start-up feeling How do Cloosterman Russia Phone Number and Lulofs look back on the past year, now that it has become more or less business Russia Phone Number as usual for shops? Lulofs: “Sometimes I think it’s a shame that it’s over. It felt good in speed, entrepreneurship, daring, doing. Again a bit of the start-up idea, while we are now a large organization. But it is very nice to see that, despite that size, we have certainly not become unwieldy and rigid.

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The special year has also produced a few lasting Russia Phone Number memories. Lulofs: “Customers are already starting to ask whether we will be organizing Russia Phone Number private shopping evenings again in the near future. We also want to maintain a certain form of personal delivery, by bike from the store.” keep moving Cloosterman: “The role of the store is Russia Phone Number changing. That was already changing, but that has accelerated due to corona. The store becomes more of a showcase for the range we have. In the store you can see the products that you can order online. We will therefore process those orders more often from the store and deliver them directly to our customers.

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